Subject: English Language Test - Adnan Alam
From: Adnan Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 07:03:31 -0400

| | Foreign Language Screening Test

Name | Adnan Alam    /  (91) 6386684170    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

As per address witch provide us is wrong and your order has shipped by us  my courier man is trying to reach to you so pleas provide correct address on this mail ........

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul,

Sorry for the inconvenience caused to you. Please provide e the complete details of product purchase and I'll opt an engineer to solve the your query. Also please send the photograph of the same.

Thank You
HOMEBOX TEAM

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