Subject: English Language Test - Tahseen Ahmad
From: Tahseen Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Sep 2022 06:10:39 -0400

| | Foreign Language Screening Test

Name | Tahseen Ahmad     /  (500008) 6393802242    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello,

With due respect, your order has been dispatched by us to given address on the contrary it did not reach so please check the address which you provided us if there is any fault so send me again your proper address so that it could reach easily to you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi,
Abdul
I noticed your problem but as you know very well your TV cabinet will be replaced if it would be in replacement period as you described there is so many Scratches on it

Best regards

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