Subject: English Language Test - Sourav Bisht
From: Sourav Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Sep 2022 01:08:55 -0400

| | Foreign Language Screening Test

Name | Sourav Bisht    /  (91) 09910922136    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry sir, for inconvenience but as I see it showing your adress is not correct.
For any other queries please contact..............
Thank You

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We apologize sir, our team visit and check the product. If it's replaceable we will replace .
Thank you

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