Subject: English Language Test - Situ Yadav
From: Situ Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 29 Sep 2022 04:00:38 -0400

| | Foreign Language Screening Test

Name | Situ Yadav    /  (91) 09219337477    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir/ma'am
We have checked the details of your order and found that the order was shipped and delivered on the same day when you ordered. We asked our delivery partner and found out that the address you provided was wrong. Please update the address.
Regard situ

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul,
Thankyou for contacting us we have received your complaint. We are sorry for the inconvenience. We have registered your complaint Successfully. We will proceed with the return with in 3-4 days. Have a great day!

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