Subject: English Language Test - Ankit Singh Chauhan
From: Ankit Singh Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Sep 2022 05:17:33 -0400

| | Foreign Language Screening Test

Name | Ankit Singh Chauhan    /  (+91) 7024434221    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Mam,
We tried to reached at your location to give you yours ordered handbag, unfortunately our delivery boy is unable to find your location and contact you.
Kindly set and check your delivery location again and call on ******** to pick your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir,
We receive your email regarding the scratches on the TV cabinet we would apologize for the same. Our team can check the problem by visiting your home if they are satisfied then we will replaced your cabinet.

Sorry for the inconvenience

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