Subject: English Language Test - Vikas Saxena
From: Vikas Saxena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Sep 2022 01:25:14 -0400

| | Foreign Language Screening Test

Name | Vikas Saxena    /  (110051) 8929671786    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hello Sir , sorry for delay but sir you given a address are wrong so sir correct them and wait for delivery  , thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry Sir , I see you ordered tv cabinet has to many scratches so sir as per company guidelines I am sending a new one

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