Subject: English Language Test - Daniel Raj
From: Daniel Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Sep 2022 06:06:12 -0400

| | Foreign Language Screening Test

Name | Daniel Raj    /  (91) 9360215168    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I'm first know about that problem and explain them a what problem was happened and what I do to customer satisfaction
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | First understand customer problem and check the product and if it was true take action to what to do next then give them a refund

| |