Subject: Arabic Language Test - MUHAMMED SWALIH K
From: MUHAMMED SWALIH K <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Sep 2022 03:17:55 -0400

| | Foreign Language Screening Test

Name | MUHAMMED SWALIH K    /  (91) 9747922642    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir/mam
Thankyou for ordering from babyshop.com
your product hand bag was shipped by us and handed over to corrier company same day when the order was placed.
But unfortunately your address as per the corrier was wrong.
So kindly please send us your present address.we will send you again.

Team.babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul.

Thankyou for contacting Homebox team.

If the product TV installed by us damaged.
We will check and replace a new product otherwise we will refund you your amount in original payment method.

Homebox Team.

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