Subject: Arabic Language Test - MOHAMMAD SIRAJ AKHTER
From: MOHAMMAD SIRAJ AKHTER <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Sep 2022 02:42:13 -0400

| | Foreign Language Screening Test

Name | MOHAMMAD SIRAJ AKHTER    /  (+91) 7843906579    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir/madam,

First of all we thank to you for shopping from our online store.

You order was shipped by us and handed over to courier company on the same day when the order was placed by you.
I suggest you please check the delivery address and update it.

I hope you understand the situation, and we wish you for your safe & secure shoping.

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul,

First of all we thank you to deal with us.

We can understand your problem. you should check the return policy on your product, if it is not passed you will return it, by just to clicking the return option.

Thank you very much.
Have a safe & secure shopping.

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