Subject: English Language Test - Mohammad Noman
From: Mohammad Noman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Sep 2022 11:01:43 -0400

| | Foreign Language Screening Test

Name | Mohammad Noman    /  (110025) 8115049807    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello dear

I have check your email, kindly assure your address . You have fill the wrong address, I requested to you please fill your exact delivery address . after getting your proper address, your product will be deliver your given address.

Thankyou
(name )

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello
Dear Abdul

I would like to inform you , you should have to give a proper clarification and then I will send a team from company . you have to follow a proper process as per company policy and norm  and then I will do further proceed according to you product term

Thankyou

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