Subject: English Language Test - Mohd Faisal
From: Mohd Faisal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 14:13:37 -0400

| | Foreign Language Screening Test

Name | Mohd Faisal    /  (91) 8750249838    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi, sir

I am glad to say that you are our valuable customer, but i am here to inform you that your address is incorrect so please revert back with your correct address.
Thanks and regad
Mohd Faisal

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi, sir

The issue has been triggered, you will get
Solution as soon as possible, feel free to ask about the issue.

Thanks and regad
Mohd Faisal

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