Subject: Arabic Language Test - Mohd Junaid
From: Mohd Junaid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Sep 2022 03:55:39 -0400

| | Foreign Language Screening Test

Name | Mohd Junaid    /  (011) 9711745808    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Mam,

Sorry for being delayed you order however we are at you services there will be your order at the right time soon.

Warm regards
XYZ

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

It's consider that you are facing problem and want to returne our products we will returne it or replace someother fresh cabinet .  it would not take longer time as before we are always at your services.

Warm regards
XYZ

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