Subject: English Language Test - Thajudheen K
From: Thajudheen K <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Sep 2022 10:10:33 -0400

| | Foreign Language Screening Test

Name | Thajudheen K    /  (+91) 8921919136    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Madam

We apologise on getting delay your order. The order was placed under the process and delivered to the courier, they have some errors with your address. We will connect them and your will be delivered as soon as possible.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul

Regards from team Homebox Team. We have registered your complaint of your TV cabinet. Our team will contact you soon.

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