Subject: Arabic Language Test - Md Amanullah
From: Md Amanullah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Sep 2022 01:34:11 -0400

| | Foreign Language Screening Test

Name | Md Amanullah     /  (+91) 6200655596    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hi, Babayshop.com respects your complaint and always is ready to resolve your problems and queries related to it, it would be pleasure for us to help you, but in this regard as our whole team did his duty perfectly, my courier person reached your address made by yourself but you couldn't receive your product, I can't help you this delivery as per courier policy, now can make order again for this product after canceling it, thanks
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hi, wish you good health and wealth, we babyshop.com respect your wishes, it would be our pleasure to help you, but as you told that our came to you, installed TV cabinet successfully, and there was no issue mad by our team, after installation successfully there is a possibility that the scratches are by you, thanks

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