Subject: English Language Test - Prince Swarnkar
From: Prince Swarnkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Sep 2022 08:20:05 -0400

| | Foreign Language Screening Test

Name | Prince Swarnkar     /  (91) 9013379725    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,
Hope you are doing well.
Kindly share your latest Address and working mobile no. then courier boy will contact you couse your address is wrong at the time of you order your product. when courier boy reached then address was wrong then unable to connect.

Regards
Prince

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,
Hope you are doing well
Kindly share pictures or video of that cabinet.then i can help you or make complaint on behalf of that.

Ragards
Prince

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