Subject: Arabic Language Test - Abdur Rahim
From: Abdur Rahim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Sep 2022 02:08:20 -0400

| | Foreign Language Screening Test

Name | Abdur Rahim    /  (+91) 8327031119    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

First of all I check the status and inform him that our courier was reached the address given by you but it is wrong. So, you are kindly requested to give a correct address so that we able to deliver your order.
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi
Abdul
We received a request by you that your product which purchased from our company is have some scratches. Our employee will go to visit and if it actually default then it will inform.
Thank you

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