Subject: English Language Test - Uvaidullah akhtar
From: Uvaidullah akhtar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Sep 2022 02:10:12 -0400

| | Foreign Language Screening Test

Name | Uvaidullah akhtar    /  (011) 9310169862    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir,as per the address given to us we have sent the order. If there is mismatch I will reassure the address to the courier company and will send the product to the correct address.
Regards-uvaidullah

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

hello sir, if the product has fault in it I will send a person to check it. In case the he finds any issue in the service he will replace the product.
Regards-uvaidullah.

| |