Subject: English Language Test - Ajay Singh Negi
From: Ajay Singh Negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Sep 2022 02:59:42 -0400

| | Foreign Language Screening Test

Name | Ajay Singh Negi    /  (91) 7895070047    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello Sir/Mam,
Our team tried to reach at your location which you gave us at time of ordering the product from our website but unfortunately our delivery boy was unable to reach your location or may be you had given wrong address on the website so please check the delivery address we will try to reach you as soon as possible after you correct the given address.
Thnak you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Sir/Madam,
Sorry to hear this, our tech team will soon reach you to check the condition of T.V. and solve the query as soon as possible give you the correct solution.

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