Subject: Freshdesk Messaging is Freshchat!
From: Team Freshworks <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Mon, 06 Jun 2022 17:25:22 +0000 (UTC)

At Freshworks, we pride ourselves on being completely focused on the needs of our customers. Whether it is delighting our customers with easy-to-   Dear Valued Customer, At Freshworks, we pride ourselves on being completely focused on the needs of our customers. Whether it is delighting our customers with easy-to-use business software, or leading the evolution of AI-powered chat, we take pride in what we think is most important: listening to you. Last year, we renamed some of our products to bring them together under a logical set of product groups. Our conversational messaging product Freshchat was renamed to Freshdesk Messaging. We heard from many of you that you preferred the original name, and we realize that it more accurately conveys the power of conversational engagement across our portfolio. We have turned the clock back and reverted to the original product name, Freshchat. You will see the new name reflected in your product over the next few days and over the next few weeks on our website, but rest assured, you’ll still be able to use the product you love as-is and no action is required on your part. Here is a handy picture that captures our portfolio: Thank you, as always, for your business. Team Freshworks   Message sent by Freshworks Inc at 2950 S Delaware Street, Suite 201, San Mateo, California, USA. Don't want to receive emails from us? Manage your email preferences here. Powered by Freshworks