Subject: English Language Test - Priya Rathore
From: Priya Rathore <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 13:59:59 -0400

| | Foreign Language Screening Test

Name | Priya Rathore    /  (95990) 59020    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

We are apologize to delay in delivery we tried to delivered you order your order on the time but our delivery person found your given address is wrong we would like to request you give correct address so that we can deliver your order on the time if you have any concern fell free with us

Thank you
Regards
Priya

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer

We have received your complaint that you have received Tv which has many scratches we are really apologies for the inconveniences caused to you we always shipped our order after checked the quality of products we would like to request you kindly share the snapshot of product so that we can validate the issue

Thank you
Regards
Priya

| |