Subject: English Language Test - David Sharma
From: David Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 06:59:48 -0400

| | Foreign Language Screening Test

Name | David Sharma    /  (+91) 9555385809    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir

Hope you are well
Sir as per courier  your delivery address is wrong
Please confirmed your address me again
Then we will send you after 2-3 days

Thanks & regards
David

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir

Hope you is well
Sir please shared pictures with us
And let me check this and forward to seniors
We will try to replaced or exchange

Thanks
David

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