Subject: English Language Test - ANKIT ANAND
From: ANKIT ANAND <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Apr 2022 04:46:01 -0400

| | Foreign Language Screening Test

Name | ANKIT ANAND    /  (+91) 9798041066    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | sir, we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 9 to pick your order
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Last month, you purchased a TV set from Ram Electronics, Pushp Vihar, Ambala. It is not working properly (imagine a few defects). Write a letter of complaint in 120-150 words to the Manager, asking for repair or replacement. You are Amar, M-114, Model Town, Ambala

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