Subject: English Language Test - anurag kumar
From: anurag kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Apr 2022 06:47:48 -0400

| | Foreign Language Screening Test

Name | anurag kumar    /  (91) 8507020670    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear,
customer our courier boy tried to deliver your order as per your given address but our courier company found it wrong.
so kindly update your proper address so we can place your order on time.
thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

Sorry for your inconvenience,we will do what you deserve more better from us,and we solve your problem as soon as possible.

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