Subject: English Language Test - Moshin Khan
From: Moshin Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Apr 2022 07:02:33 -0400

| | Foreign Language Screening Test

Name | Moshin Khan    /  (+91) 08920700148    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/mam we tried to reachbat your location to give you your order hand bag. Unfortunately our delivery boy was not able not to find your location and contact you. Kindly call on this number 8920***** to pick up your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

THE MANAGER
TV HOUSE
UTTAM NAGAR WEST

Dear sir/mam
I purchased a TV cabinet from last week. I just wanna to confirm that After your team left I notice that the cabinet has too many scratches on it. So kindly request to you please return this unit or replace it. I hope you will solve my problem as soon as possible

Than you

Regards
Moshin khan

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