Subject: English Language Test - AMAN JANGRA
From: AMAN JANGRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Apr 2022 13:41:29 -0400

| | Foreign Language Screening Test

Name | AMAN JANGRA    /  (91) 7015384702    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Mam we tried to reach at your location to give you yours ordered handbag unfortunately our delivery boy is unable to find your location and contact you.kindly set and check your delivery location again and call on 91123--   for further assistance.

Thanks
Zxc Company

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,
​
I am extremely sorry that you had such a terrible experience with us.​We care about serving our customers and I would like to apologize again for the trouble that you had to go through.We will let you know that your ticket is raised and soution is provided according
​to your happiness but it will take minimum time to make the service better becuase customer is our first priority.
For further assistance contact us 15---.

Regards,​
Abc Comppany

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