Subject: Arabic Language Test - Faizal A
From: Faizal A <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Apr 2022 02:14:15 -0400

| | Foreign Language Screening Test

Name | Faizal A    /  (91) 9562410143    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Thank you sir for contacting us. We are sorry for undelivered courier. We tried our best for delivering but the address as per the courier was wrong and we will try to deliver it to correct address by your help. Please can you send us your correct address....
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sir,sorry for scratches we made. We will return you our assistance in returning or replacing with new unit as per our policy. We will also provide you best services in future. Thank you

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