Subject: English Language Test - Shakti Singh
From: Shakti Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Apr 2022 09:08:25 -0400

Foreign Language
Screening Test

Name

Shakti
Singh    /  (91) 7014194951    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Xyz

Thank You for ordering from our store

I Contacted you because your order still not delivered to you this is because
your address is invaild

kindly re confirm your correct address on this email so we will deliver your
order shortly to you.

thank you

team abc

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello
Sir

As you requested you find some scratches on your tv cabinet after installing it
.

kindly give me more information like is that cabinet already damaged or after
installing.

please share a brief information about the situation so that we can help you

thank you

team homebox