Subject: English Language Test - Sheetal kashyap
From: Sheetal kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Apr 2022 08:40:17 -0400

| | Foreign Language Screening Test

Name | Sheetal kashyap    /  (97) 9871058846    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I really apologize for inconvenience to you

I will surely help you in this

As we have check delivery men is trying to deliver but the address as per the courier was wrong.

I request you to that allow us 24 hours we have raised the concern to the team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

really apologize for inconvenience to you

I will surely help you in this

I have raised the concern to the team our team will get soon

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