Subject: English Language Test - Saurabh Singh
From: Saurabh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Apr 2022 00:55:45 -0400

| | Foreign Language Screening Test

Name | Saurabh Singh    /  (91) 9140960613    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

[email-masked]
[email-masked]
Subject-order delivered in wrong place
Dear,sir
You purchased a product from xyz company
Your order number is 1234 sorry for the late sir but according to our courier company your address was wrong and we are also tried to contact you but you didn't response.
So sir mention your current location on the same
You will get yours product as soon as possible
Thanks
XYZ

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

[email-masked]
[email-masked]
Subject-Tv cabinet issue
Dear,Abdul
According to you, you got so many scratches on your product sorry for your troubles sir
You can send the picture of your product on the our office e-mail then we will helf for the replace of your product
Thanks
Homebox Team

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