Subject: English Language Test - Anas S
From: Anas S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Apr 2022 02:10:22 -0400

Foreign Language
Screening Test

Name

Anas S
/  (+91) 8129517976    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

sir/mam

we tried to reach at your location to give you yours ordered #handbag
unfortunately our delivery boy is unable to find your location and contact
u.kindly set and check your delivery location again and call on 9 to pick your
order.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Sir/ mam

We apologise for your regret. We hope that the Cabinet must installed your TV
properly.

Our Cabinet will come to your home and will check once again. If found any
mistakes occurred from us we will pay you back.

Thanks.