Subject: English Language Test - Amir Khan
From: Amir Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Apr 2022 01:39:19 -0400

| | Foreign Language Screening Test

Name | Amir Khan    /  (97587) 87956    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Abdul,
Thanks for contacting us.
Sorry for Inconvenience in our service, You can easily put your order in Replacement. Replacement process will take 48 hours. Hope it Resolves your problem.
Thanks
Sincerely
Hi Homebox Team

عزيزي عبد
شكرا على تواصلك معنا.
نأسف للإزعاج في خدمتنا ، يمكنك بسهولة تقديم طلبك في الاستبدال.  تستغرق عملية الاستبدال 48 ساعة.  أتمنى أن يحل مشكلتك.
شكرًا
بإخلاص
Hi Homebox team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear, Sir/ Madam
Thanks for contacting us.
Thankyou for Purchasing our Hand Bags Our online Store, As per the Courier, Please do provide your correct address information. So We can further with your order.
If you have any questions regarding your order feel free to contact us.
Thank you.
Sincerely
Babyshop.com

عزيزي السيد/السيدة.
شكرا لإتصالك بنا.
شكرًا لك على شراء حقائب اليد لدينا متجرنا عبر الإنترنت ، وفقًا للساعي ، يرجى تقديم معلومات العنوان الصحيحة.  حتى نتمكن من مواصلة طلبك
.  إذا كان لديك أي أسئلة بخصوص طلبك فلا تتردد في الاتصال بنا.
شكرا لك
بإخلاص
Babyshop.com

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