Subject: English Language Test - Seraj Anwar
From: Seraj Anwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Apr 2022 02:06:34 -0400

| | Foreign Language Screening Test

Name | Seraj Anwar    /  (+91) 8877824351    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/Mam We Tried To Reach At Your Location To Give You Yours Ordered Handbag Unfortunately Our Delivery Boy Is Unable To Find Your Location And Contact You Kindly Set And Check Your Delivery Location Again And Call On 9 To 5 And Pick Your Order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul
Thank You For Contacting Us About Your Scratch TV Cabinet We are Truly Sorry That It Did Not Delivered As promised. We also Apologize For Any Inconvenience That This Has Trouble For you Our products go through several quality control checks before they are delivered to customers

We Have Shipped You A New Scratcheless TV Cabinet Which Should Arrive Within 2-5 Days. We’ve Also Included A Pre-Labeled Box For You To Return The Scratch TV Cabinet Once You’ve Received The Replacement.

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