Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Thu, 7 Apr 2022 17:23:14 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

M

Hi @akshay.berry1 @mohmoud.elsayed
Regarding the cancellation of order id 9561795599 the customer is coming back to us on a daily basis on chat.

Manish Kumar

M

and the issue has been raised under the child ticket 4106198

Manish Kumar

M

kindly assist us in getting it cancelled and get the refund processed on a prioirty

Manish Kumar

A

Manish Kumar

Hi @akshay.berry1 @mohmoud.elsayed
Regarding the cancellation of order id 9561795599 the customer is coming back to us on a daily basis on chat.

raise it to store spoc to mark order as not picked

Akshay Berry

A

Akshay Berry

raise it to store spoc to mark order as not picked

INC1315721

Akshay Berry

A

4102463 - sorted reply and close

Akshay Berry

M

Akshay Berry

4102463 - sorted reply and close

on it

Manish Kumar

A

Akshay Berry

4102463 - sorted reply and close

done, thx

Abdulmajeed Alanazi

A

Hi Team,
@mohmoud.elsayed
@jessie.caparas
still there are accounts suspended in FD
almost 8 accounts

Abdulmajeed Alanazi

M

Hi @mohmoud.elsayed
Please note that we are not getting the correct productivity on fresh desk.
I have fetched one report at 7:40 PM IST and the another one at 9:38 PM IST however there is no change in the count.

Manish Kumar

M

image.png (144.2 KB)

Manish Kumar

M

Productivity report fetchec at 7:40

Manish Kumar

M

image.png (154 KB)

Manish Kumar

M

Productivity report fetched at 9:38 PM is

Manish Kumar

M

Kindly look into the issue.

Manish Kumar

Join the conversation now

Collaborate on the go!

|

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.