Subject: English Language Test - Aazar Raza
From: Aazar Raza <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Apr 2022 03:55:03 -0400

| | Foreign Language Screening Test

Name | Aazar Raza    /  (91) 8906786476    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/mam hope you are doing well,we tried to reach you at the location to give you yours ordered handbag unfortunately cannot find the correct address the address was wrong please replace your order with the correct address thank you have a nice day,
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hi Abdul hope you all doing sorry for the inconvenience we can understand your problem we will replace your order with a new unit our team will reach you soon thank you have a nice day,

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