Subject: English Language Test - Mahabir Jamwal
From: Mahabir Jamwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Apr 2022 07:04:36 -0400

| | Foreign Language Screening Test

Name | Mahabir Jamwal    /  (+91) 9796003323    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Firstly sir thank u for ordering the bag from our website . according to you u have not  received a product on your current address . we are trying to reached again in your valid address , and we are very sorry for your inconveince .
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sir u have purchased a product from our website about a one week ago. But sir according to you , this TV has so many scratches .now u want to replace this product , so please sir you immediately send the bills of this product so that we can change or replace the product .

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