Subject: call bac request: Order id - 9559196001
From: Manish Kumar <[email-masked]>
To: Ali Mkhaimer <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Aya Saoud <[email-masked]>
Date: Sun, 3 Apr 2022 08:23:19 -0700 (MST)

Hi Team, 

Kindly arrange the call back request for this customer on urgent priority, the customer is english speaker and she will be available on Mon from 8 to 5 

There is one customer on chat and he wants us to arrange a call back right now, he is asking us to cancel the order right now and process the refund. 

contact number: +971506072324 
Order id - 9559196001 
Issue - Delay in return collection 

Name - Hafsa Hassan 

Case id: 4106025 

Thank you for your help. 

Regards, 
Manish