Subject: English Language Test - Radhika Suri
From: Radhika Suri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Mar 2022 01:36:49 -0400

| | Foreign Language Screening Test

Name | Radhika Suri    /  (0135) 6395176588    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | In this sitituation i would call that customer if his/her contact is given.And ask him to give me correct address or either gave me live location through whatsApp.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir/maam
if it's refundable or replacable product as per company policy you can drop a returning request through his shopping app.

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