Subject: English Language Test - Chandrika Dagur
From: Chandrika Dagur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Mar 2022 03:58:46 -0400

| | Foreign Language Screening Test

Name | Chandrika Dagur    /  (204411) 8954232942    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

sir/mam we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 9 to pick your order

THANKS

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir/ madam we are trying to slove your problem soon. We are talking to our workers. Our worker will come soon to check your query. We will changed our product after taken complete information from our workers
Thank you

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