Subject: RE: Refund issue: 8119619418 CASH REFUND APPROVAL
From: Reddy Prasad <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Geetanjali Gadpelly <[email-masked]>, Ajith Pillai <[email-masked]>, Shajan Joy <[email-masked]>
Date: Sat, 26 Mar 2022 16:42:57 +0000

Dear Apoorv

Can you please confirm which show room customer is preferring to collect the cash

Regards

Reddy Prasad

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, March 26, 2022 4:15 PM
To: Mustafa Chakki <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Akshay Berry <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Reddy Prasad <[email-masked]>; Geetanjali Gadpelly <[email-masked]>; Ajith Pillai <[email-masked]>; Shajan Joy <[email-masked]>
Subject: Re: Refund issue: 8119619418 CASH REFUND APPROVAL

External email sender, please take precaution.
Hi Team,

Kindly assist us in closing this issue.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Shajan Joy" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "Geetanjali Gadpelly" <[email-masked]<mailto:[email-masked]>>, "Ajith Pillai" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 March, 2022 16:38:12
Subject: RE: Refund issue: 8119619418 CASH REFUND APPROVAL

Approved.

From: Mustafa Chakki <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 6, 2022 12:42 PM
To: Shajan Joy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund issue: 8119619418 CASH REFUND APPROVAL

Dear Sir,

Please Approve the cash refund of amount 3.130 KWD as it is NOT CAPTURED on KPAY.

Regards,

MUSTAFA CHAKKI
Assistant – F & A
Mustafa.chakki@landmarkgroup,com<mailto:Mustafa.chakki@landmarkgroup,com>

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 3, 2022 5:55 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mustafa Chakki <[email-masked]<mailto:[email-masked]>>; Shajan Joy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund issue: 8119619418

@Mustafa Chakki<mailto:[email-masked]> @Shajan Joy<mailto:[email-masked]>,

Reminder for refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 3, 2022 6:53 AM
To: Mustafa Chakki <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Refund issue: 8119619418

External email sender, please take precaution.
Hi Mustafa,

Kindly provide the confirmation of the refund as per below query. Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 27 February, 2022 00:33:07
Subject: Refund issue: 8119619418

Hi Team,

Kindly note the refund for the order below appear as successful but the customer confirmed that the amount has still not been refunded to the bank

As it's Knet issue

Order: 8119619418

Amount: KWD3.13

Hypris ticket: 04758000, as per knet team: NOT CAPTURED ON KPAY

Child ticket: 3942013, as Akshay Berry, it needs to send an email to KW finance team to confirm from their end

Kindly check and do the needful

Regards
Samer

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com