Subject: Ramadan FD & FC License request
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Fri, 25 Mar 2022 17:06:19 -0700 (MST)

Hi jessie, 

Please note that we will require licenses for FD and FC for the agents we are going to add in the month of Ramadan as per the below: 

Freshdesk: 15 Occasional Licenses & 3 Full time Licenses 

Freshchat: 10 Licenses 

Request you to arrange that for us ASAP. 

Regards 
Shakeeb