Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Wed, 23 Mar 2022 10:55:15 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

N

Nikhil Bishnoi

@mohmoud.elsayed Under this ticket id 4055755, the customer is complaining that she is unable to add items to Favorite List. Is there any limit for the items as per the cart and is there any time limit for the same. Like in card the items are refreshed after 30 min.

@mohmoud.elsayed @jessie.caparas Please advise on this.

Nikhil Bishnoi

J

Nikhil Bishnoi

@mohmoud.elsayed Under this ticket id 4055755, the customer is complaining that she is unable to add items to Favorite List. Is there any limit for the items as per the cart and is there any time limit for the same. Like in card the items are refreshed after 30 min.

not having an issue at the moment adding it. is this happening on both app or website?

Jessie Kathleen Go Caparas

N

Thank you Jessie. Will check with the customer and will get back to you.

Nikhil Bishnoi

M

Hi @mohmoud.elsayed @faraz.lohani
Kindly check and advise on the child ticket 3954204, as this case is one of the backlog cases.

Manish Kumar

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Jessie Kathleen Go Caparas

will agree with 30 dhs but not 100

The customer is asking for a voucher of AED 50.00 instead of AED 30.00. Kindly advise.

Nikhil Bishnoi

J

Nikhil Bishnoi

The customer is asking for a voucher of AED 50.00 instead of AED 30.00. Kindly advise.

validity will be one week only

Jessie Kathleen Go Caparas

M

Jessie Kathleen Go Caparas

validity will be one week only

Thanks Jessie, will do the needful with one week validity only.

Manish Kumar

M

Nikhil Bishnoi

@mohmoud.elsayed Kindly assist with 3787893 in resolving the concern.

Hi @mohmoud.elsayed
Kindly check and advise on it.

Manish Kumar

M

Manish Kumar

Hi @mohmoud.elsayed
Kindly check and advise on it.

Pls create ticket on hybris and assign it to knet group

Malik Ismail

M

Malik Ismail

Pls create ticket on hybris and assign it to knet group

Thanks Malik, will do the needful.

Manish Kumar

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