Subject: RE: Knowledge Test LSM - Mar
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Apoorv Joshi <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mohd Imran <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Jessie Caparas <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 22 Mar 2022 10:53:03 +0000

Hi @Shakeeb<mailto:[email-masked]> ,

PFA the knowledge test scores for the month of March. Average 75%

As discussed , please update the team for below points.

  *   For the offline store purchases the customer can do exchange within 14 days from the date of purchase using the original invoice.
  *   For C&C order in ready for pickup status. Customer can visit the store and ask the store team to update order as collected and do RTS at the same time.
  *   The store team will not be able to do RTS in case there is a return request created on hybris.

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88
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78
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78
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78
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78
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76
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68
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68
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58
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58
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57

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, March 9, 2022 6:41 PM
To: Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mohd Imran <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: Knowledge Test LSM - Mar

External email sender, please take precaution.
Hi Malik,

The link has been shared with all of the agents.

Regards
Shakeeb

________________________________
From: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 9, 2022 5:45:33 PM
Subject: Knowledge Test LSM - Mar

Hi Team,

PFB knowledge test link.

Please ensure all agents to complete this test by Saturday, 12th Mar.

Inform agents to use their official email ID.

https://forms.gle/Z5F91UKp2QdTdsxM6

feel free to reach out in case of any questions.

Regards,
Malik Ismail

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com