Subject: MOM of meeting with malik today 22nd of March 22
From: Shakeeb Arsalan <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Tue, 22 Mar 2022 03:23:48 -0700 (MST)

Hi Ma'am / Sir, 

Please note that I had call with Malik regarding the below: 

- Knowledge test results for India team will be shared with us soon by him. 
- Regarding C&C cancellation we need to add option to the canned response that the customer can collect the order from the store and return on the same day if he does not wish to wait for 14 days (This will be done today). 
- Exchange for offline orders can happen at the stores within 14 days. (Will update the agents regarding the same). 
- He asked about the hiring progress for India and KSA. 

Regards 
Shakeeb