Subject: English Language Test - Ahmad Seyar Noori
From: Ahmad Seyar Noori <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Mar 2022 04:08:50 -0400

| | Foreign Language Screening Test

Name | Ahmad Seyar Noori    /  (+91) 9319034049    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings of the day to you
Dear Sir\Madam
Thank you from your purchase from us. Your order has been placed and handed to the courier but your address seems to be wrong. Make sure that its correct and your order will be delivered soon. Thanks for your patience.
Best regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir/Madam
I have received your email and i will sent a team to you right away.
Thank you for your purchase best regards.
Sincerely
Or
Dear sir/madam
I find that we are not allowed to do so because we make sure our customer check the item before installing.
Thank you

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