Subject: Re: On validation cancelled order: 7361648730, Amount deducted
From: Apoorv Joshi <[email-masked]>
To: "Bhisham Manwani, TCS" <[email-masked]>, Naseem Juma <[email-masked]>, nooruddeen othiyil <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Aya Saoud <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 21 Mar 2022 03:27:03 -0700 (MST)

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "nooruddeen othiyil" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Aya Saoud" <[email-masked]> 
Sent: Friday, 18 March, 2022 17:01:33 
Subject: On validation cancelled order: 7361648730, Amount deducted 

Hi Team, 

The customer has reported that the amount from his account is already deducted for below order and shared her account statement. 

Order id - 7361648730 
Payment mode - Benefit 
Amount deducted: BHD 12.00 

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer amoun so that we can resolve the case. 

Thank you for your help. 

Regards, 
Manish