Subject: Re: RITM0471394 - LSM INDIA
From: Syed Ataullah <[email-masked]>
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: yahia taha <[email-masked]>, nishikant sethi <[email-masked]>, "Mohan Reddy, TCS" <[email-masked]>, "Paul Mathew, TCS" <[email-masked]>, LMG SDM Team <[email-masked]>, LMG Wintel Admin <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Rajendra Kondamari, TCS" <[email-masked]>, "Sriram Kandavel (TCS)" <[email-masked]>
Date: Sun, 20 Mar 2022 06:08:20 -0700 (MST)

Hi Hamza, 

The below Ids are expired now. Need to extend the validity . 
PFA 

LSM_MaryamH 	Dubai@789 
LSM_AsmaS 	Dubai@789 
LSM_KhaledS 	Dubai@789 
Need to extend the validity and reset the password. 

LSM_HasanN 	
Lsm_saraA 	
Lsm_limiaA 	

Thanks&Regards 

Syed Ataullah 
LiveSalesman & CherryE-commerceServices Pvt Ltd 
Cell: +91 7037667652 

From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]> 
To: "Syed Ataullah" <[email-masked]> 
Cc: "yahia taha" <[email-masked]>, "nishikant sethi" <[email-masked]>, "Mohan Reddy, TCS" <[email-masked]>, "Paul Mathew, TCS" <[email-masked]>, "LMG SDM Team" <[email-masked]>, "LMG Wintel Admin" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Rajendra Kondamari, TCS" <[email-masked]>, "Sriram Kandavel (TCS)" <[email-masked]> 
Sent: Wednesday, March 16, 2022 1:50:39 PM 
Subject: RE: RITM0471394 - LSM INDIA 

Hi [ mailto:[email-masked] | 
@Syed Ataullah ] 

New password [ mailto:Dubai@789 | 
Dubai@789 ] 

For the below agents 

LSM_MaryamH/ LSM_AsmaS/ LSM_KhaledS 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Mohan Reddy(TCS) <[email-masked]> 
Sent: Wednesday, March 16, 2022 10:53 AM 
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]> 
Cc: Yahia Taha <[email-masked]>; Nishikant Sethi (TCS) <[email-masked]>; Paul Mathew (TCS) <[email-masked]>; LMG SDM Team <[email-masked]>; LMG Wintel Admin <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rajendra Kondamari (TCS) <[email-masked]>; Syed Ataullah <[email-masked]>; Sriram Kandavel (TCS) <[email-masked]> 
Subject: RE: RITM0471394 - LSM INDIA 

Hi Hamza, 

As discussed in call , you need to raise request always to SD team to reset password and for any password reset concerns reach out to Sriram kandavel or SD team. 

Thanks, 

Mohan 

From: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, March 16, 2022 12:47 PM 
To: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Rajendra Kondamari (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

HI Hamza, 

Please schedule teams call or webex meeting with users now . 

Thanks, 

Mohan 

From: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, March 16, 2022 12:01 PM 
To: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Rajendra Kondamari (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Hi [ mailto:[email-masked] | 
@Mohan Reddy(TCS) ] , 

Please we need your support on this ticket the agent he not understand those agent is out source team they don’t have HRMS number 

RITM0501533 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, March 16, 2022 8:05 AM 
To: Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Rajendra Kondamari (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Hi Syed, 

We have validated GDMS application with user id. Please check and schedule the call if user is still have the issue. 

Thanks, 

Mohan 

From: Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, March 15, 2022 8:11 PM 
To: Rajendra Kondamari (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: RITM0471394 - LSM INDIA 

External email sender, please take precaution. 

Hi Rajednra, 

FYI we the below 2 IDs required to re-set their passwords, 

lsm_aliha 

lsm_yousefM 

and rest of ID has been expired except one, 

lsm_NajiS 	

Lmg@2022 

it doesn't have GDMS please find the attachment. 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

From: "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Syed Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "yahia taha" < [ mailto:[email-masked] | [email-masked] ] >, "nishikant sethi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohan Reddy, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Paul Mathew, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "LMG SDM Team" < [ mailto:[email-masked] | [email-masked] ] >, "LMG Wintel Admin" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Rajendra Kondamari (TCS)" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, March 15, 2022 7:50:55 PM 
Subject: RE: RITM0471394 - LSM INDIA 

Hi [ mailto:[email-masked] | 
@Syed Ataullah ] , 

Please check the trail mail and revert 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Rajendra Kondamari (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, March 15, 2022 5:11 PM 
To: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Dear Hamza, 

Please share the error message. 

Both ids having GDMS application published. 

Thanks & Regards 
Rajendra Kondamari 
IT IS Wintel Support 
Mailto: [ mailto:[email-masked] | 
[email-masked] ] 

From: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 15 March 2022 04:57 PM 
To: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Hi [ mailto:[email-masked] | 
@Mohan Reddy(TCS) ] [ mailto:[email-masked] | 
@Paul Mathew (TCS) ] , 

Please check trail mail and revert. 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, March 15, 2022 4:44 PM 
To: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: RITM0471394 - LSM INDIA 

External email sender, please take precaution. 

Hi Hamza. 

Is there any update. still the below ids are not activated. and rest of them don't have GDMS. 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

From: "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohan Reddy, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "yahia taha" < [ mailto:[email-masked] | [email-masked] ] >, "nishikant sethi" < [ mailto:[email-masked] | [email-masked] ] >, "LMG SDM Team" < [ mailto:[email-masked] | [email-masked] ] >, "Paul Mathew, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "LMG Wintel Admin" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Syed Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 26, 2022 12:09:20 PM 
Subject: RE: RITM0471394 - LSM INDIA 

Hi [ mailto:[email-masked] | 
@Mohan Reddy(TCS) ] , 

Please check the below ID’s not working & for all ID’s need add GDMS App on all ID’s 

lsm_aliha( No working ) need reset password 

lsm_yousefM( No working ) need reset password 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 23, 2022 9:23 AM 
To: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

HI Hamza, 

What is the error they are getting . 

Thanks, 

Mohan 

From: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 23, 2022 11:37 AM 
To: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Hi [ mailto:[email-masked] | 
@Mohan Reddy(TCS) ] , 

Please check the below ID’s not working & for all ID’s need add GDMS App. 

lsm_aliha 

lsm_yousefM 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 7:12 PM 
To: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: RITM0471394 - LSM INDIA 

External email sender, please take precaution. 

Hi Hamza. 

Non working IDs 

lsm_aliha 

lsm_yousefM 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

From: "Syed Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "yahia taha" < [ mailto:[email-masked] | [email-masked] ] >, "nishikant sethi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohan Reddy, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "LMG SDM Team" < [ mailto:[email-masked] | [email-masked] ] >, "Paul Mathew, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "LMG Wintel Admin" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 9:30:58 PM 
Subject: Re: RITM0471394 - LSM INDIA 

Hi Hamza, 

These IDs are not working 

lsm_yousefM 

lsm_yousefM 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

From: "Syed Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "yahia taha" < [ mailto:[email-masked] | [email-masked] ] >, "nishikant sethi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohan Reddy, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "LMG SDM Team" < [ mailto:[email-masked] | [email-masked] ] >, "Paul Mathew, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "LMG Wintel Admin" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 9:28:50 PM 
Subject: Re: RITM0471394 - LSM INDIA 

Hi Hamza, 

FYI the below ids are working with password (HomeH@1993) as well, but all of them have only CRM. 

lsm_MohammadG 

lsm_AmalA 

lsm_Amalha 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

From: "nishikant sethi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "yahia taha" < [ mailto:[email-masked] | [email-masked] ] >, "Mohan Reddy, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "LMG SDM Team" < [ mailto:[email-masked] | [email-masked] ] >, "Paul Mathew, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "LMG Wintel Admin" < [ mailto:[email-masked] | [email-masked] ] >, "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Syed Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 6:34:03 PM 
Subject: RE: RITM0471394 - LSM INDIA 

Dear Yahia & All, 

Have mentioned earlier for SSL follow the RITM0471394 updates, it’s still in progress by our team. 

===================================================================== 

Thanks and Regards, 

Nishikant Sethi 

Information Security Group – SDM Lead 

Cell No : 00 971-569907242 

Extension: 00 971 4-8094290 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

From: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 4:54 PM 
To: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Dear Mohan, 

FYKI. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 3:53 PM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Cc: LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: RITM0471394 - LSM INDIA 

External email sender, please take precaution. 

Hi Yahia. 

Please find the attachment, still having same issue. 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

From: "yahia taha" < [ mailto:[email-masked] | [email-masked] ] > 
To: "syed ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "LMG SDM Team" < [ mailto:[email-masked] | [email-masked] ] >, "Paul Mathew (TCS)" < [ mailto:[email-masked] | [email-masked] ] >, "LMG Wintel Admin" < [ mailto:[email-masked] | [email-masked] ] >, "nishikant sethi" < [ mailto:[email-masked] | [email-masked] ] >, "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] >, "Mohan Reddy(TCS)" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 5:45:54 PM 
Subject: RE: RITM0471394 - LSM INDIA 

Dear Syed 

Please check and confirm asap. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 3:08 PM 
To: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Hi Hamza, 

User is part of both applications . Please inform all users to clear the browser history and recheck again. FYI see the screen shots 

Thanks, 

Mohan 

From: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 5:13 PM 
To: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Hi [ mailto:[email-masked] | 
@Mohan Reddy(TCS) ] , 

Now only one ID: lsm_NajiS, is active but it has only CRM not GDMS. 

Rest of them still having same issue please check and revert. 

lsm_aliha 

lsm_MohammadG 

lsm_AmalA 

lsm_Amalha 

lsm_yousefM 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 2:08 PM 
To: Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: RITM0471394 - LSM INDIA 

Hi Nishikant, 

As discussed , I have replaced user accounts in below format and added LSMindia ssl group. Please check with user and revert us if anything required 

lsm_yousefM 

lsm_NajiS 

lsm_aliha 

lsm_MohammadG 

lsm_AmalA 

lsm_Amalha 

Thanks, 

Mohan 

From: Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 21, 2022 4:10 PM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] >; Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Paul Mathew (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RITM0471394 - LSM INDIA 

Dear Yahia, 

As discussed , below are the ID which was created is not standards for LSM. Hence [ mailto:[email-masked] | 
@Mohan Reddy(TCS) ] will change to new :- 

Old – 

egy_yousefM 

egy_NajiS 

egy_aliha 

egy_MohammadG 

egy_AmalA 

egy_Amalha 

New : - 

lsm_yousefM 

lsm_NajiS 

lsm_aliha 

lsm_MohammadG 

lsm_AmalA 

lsm_Amalha 

[ mailto:[email-masked] | @Mohan
 Reddy(TCS) ] please confirm once done. 

[ mailto:[email-masked] | @Yahia
 Taha ] , and for complete testing via SSL please follow the SR - RITM0471394 closure notes . 

Hope this is clear . 

===================================================================== 

Thanks and Regards, 

Nishikant Sethi 

Information Security Group – SDM Lead 

Cell No : 00 971-569907242 

Extension: 00 971 4-8094290 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 

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