Subject: RE: Drop payment: [email-masked]
From: Mustafa Chakki <[email-masked]>
To: Manish Kumar <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mari Muthu <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mohammad Musaed <[email-masked]>, Ziena Saeed <[email-masked]>
Date: Sun, 20 Mar 2022 06:23:12 +0000

Dear Team,

There is no transaction found on kpay.

Regards,

MUSTAFA CHAKKI
Assistant – F & A
Mustafa.chakki@landmarkgroup,com

From: Manish Kumar <[email-masked]>
Sent: Saturday, March 19, 2022 4:34 PM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Mustafa Chakki <[email-masked]>; Mari Muthu <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Mohammad Musaed <[email-masked]>; Ziena Saeed <[email-masked]>
Subject: Drop payment: [email-masked]
Importance: High

External email sender, please take precaution.
Hi Shababe,

Kindly assist us to check the below drop payment dedcutions as the customer had opened 5 months old cases on a priority and get it refunded if deduction exists from our end.

Case id - 3261277

1. Transaction id - 025120009288, Amount - 24.32, Transaction date: 07 Sep 2020
2. Transaction id - 025150010499, Amount - 22.42, Transaction date: 07 Sep 2020

Pament mode: KNET
Customer's email id - [email-masked]<mailto:[email-masked]>

Thank you for your help.

Regards,
Manish

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