Subject: Amount detected twice
From: MOHAMMED MURSHED <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Fri, 18 Mar 2022 22:17:23 -0700 (MST)

Hi Team, 

The customer has reported that the amount from his account twice is already deducted for the below order and shared the reference payment amount. 

Order id - 9561294249 
Kindly note: Order id: 9561294249 placed successfully on 16/03/2022 of the amount AED 289.00 deducted 
Amount deducted: AED 289.00 

The transaction reference number is LANDMARK RETAIL INVEST DUBAI 
REF: 1280640307 
REF: 1279249402 

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer's account so that we can resolve the case. 

Thank you for your help. 

Regards, 
M.Murshed