Subject: On validation cancelled order: 7361652793
From: Manish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Fri, 18 Mar 2022 07:56:44 -0700 (MST)

Hi Team, 

The customer has reported that the amount from his account is already deducted for below order and shared the deduction screenshot. 

Order id - 7361652793 
Payment mode - Benefit 
Amount deducted: BHD 12.00 

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer's account so that we can resolve the case. 

Thank you for your help. 

Regards, 
Manish