Subject: Re: Damaged item 8244955257
From: Manish Kumar <[email-masked]>
To: [email-masked]
Cc: [email-masked], escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mohammad Musaed <[email-masked]>
Date: Fri, 18 Mar 2022 00:57:34 -0700 (MST)

Hi Tejinder, 

Kindly check and assist us in getting the below issue fixed. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammad Musaed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, March 6, 2022 10:28:53 AM 
Subject: Damaged item 8244955257 

Hi Team, 
FYI the issue has been escalated on ticket ID: 3775666 to the concerned team But the problem is still not solved . As per Akshay to forward it by email 

Problem Statement: Damaged Item. 
Order Date: Mar 24, 202 
Order ID: 8244955257 
Tracking ID: 16412198244955257 

Issue Description: The customer emailed us informing us that he received the item (161895825 - - Brendan 6-Door Wardrobe) but there is an issue and she needs someone to come and fix this as it is under warranty for good 2 years 

Kindly check and advise. 

Thank you for your help. 

Regards, 
M.T